FAQ
Don't hesitate to contact us
What payment methods are available?
What payment methods are available?
Knet, Visa, and Mastercard in Kuwait and all Gulf countries. Cash on delivery is available in Kuwait only.
What guarantees do you offer me, and why should I trust you?
What guarantees do you offer me, and why should I trust you?
We guarantee that the product will arrive exactly as you see it in the pictures. If the product arrives with any problems or defects, we will provide you with the option to exchange it and send you a replacement. We always strive to ensure your satisfaction and provide you with the best possible service, which we continuously improve, because your trust is our capital.
How long will it take for the goods to arrive?
How long will it take for the goods to arrive?
The delivery time varies from region to region. Some regions receive goods within one or two days, while others receive them within a week or ten days at most. However, the average delivery time is only 3-6 days.
Can I save my shopping cart and come back later?
Can I save my shopping cart and come back later?
Yes, you can! Create your favorites list by logging in or registering, and we will let you know if the desired product is available in stock when you are ready to purchase.
Do I need to have an account with Mahdi Al-Ajmi to place an order?
Do I need to have an account with Mahdi Al-Ajmi to place an order?
No, it is not necessary. You can register as a guest. However, we recommend that you register so that you can make quick payments, receive the latest news, and get the best deals.
How can I be sure you received my order?
How can I be sure you received my order?
We will send you an email or text message when we receive your order. We will also contact you if you request a special delivery.
